Forever Friends
Postani deo našeg programa lojalnosti.
Preuzmi aplikaciju i čeka te poklon dobrodošlice.
ŠTA JE LOYALTY PROGRAM FOREVER FRIENDS?
Već decenijama sa našim kupcima delimo strast prema modi, inspirišemo ih da budu najbolja verzija sebe i pružamo iskustvo kupovine u nezaboravnoj atmosferi koja donosi trenutke čistog zadovoljstva.
U znak zahvalnosti na vernosti koju nam kupci pružaju, kreirali smo novi program lojalnosti Forever Friends koji pruža više – više pogodnosti, veće popuste i brojna iznenađenja
ŠTA DOBIJAM ČLANSTVOM U LOYALTY PROGRAMU FOREVER FRIENDS?
Kada završiš sa registracijom, u znak dobrodošlice poklonićemo ti 500 dinara za kupovinu u našem onlajn šopu*.
Nadograđivanjem članstva u statuse Casual Friends (300 poena), Close Friends (1000 poena) ili Best Friends (3000 poena) moći ćeš da ostvariš kupovinu po posebnim uslovima i uživaš u različitim pogodnostima, kao što su pristup rasprodaji pre svih, kupovina uz ličnog šoping asistenta i mnogi drugi benefiti.
*Poklon dobrodošlice se može iskoristiti za kupovinu preko Fashion&Friends mobilne aplikacije ili u onlajn šopu. Ne odnosi se na kupovinu u našim prodavnicama.
KAKO MOGU DA POSTANEM ČLAN LOYALTY PROGRAMA FOREVER FRIENDS?
Loyalty programu Forever Friends možeš se priključiti preuzimanjem Fashion&Friends mobilne aplikacije ili prijavom na onlajn šopu fashionandfriends.com.
Našu aplikaciju možete preuzeti sa Play Store-a za Android uređaje, sa App Store-a za Iphone uređaje. Aplikacija je dostupna samo za region Srbije.
KOJE SVE POGODNOSTI NUDI LOYALTY PROGRAM FOREVER FRIENDS?
Friend Zone
Konačno ulaziš u zonu prijateljstva.
Ovde se možeš osećati sigurno jer ćemo se mi truditi
da ti olakšamo kupovinu i izbor, kao i da ti pružimo što više
vrednih pogodnosti:
- 5% popusta na punu cenu
- Poklon dobrodošlice
- Digitalna loyalty kartica
- Elektronski modni časopis
Casual Friends
Naše prijateljstvo svakim danom je sve jače.
Čestitamo ti napredak u okviru našeg programa lojalnosti.
Sada je trenutak da istražiš i iskoristiš nove pogodnosti
koji ti ovaj nivo prijateljstva donosi:
- 10% popusta na punu cenu
- 5% popusta na sniženu cenu
- Elektronski modni časopis
- Digitalna loyalty kartica
- Liste želja
- Kupovina sa popustom pre ostalih
- Personalizovane modne vesti
Close Friends
Put prijateljstva je put sreće.
Ti to najbolje znaš jer od ovog trenutka možeš
da uživaš u novim dodatnim pogodnostima:
- 15% popusta na punu cenu
- 5% popusta na sniženu cenu
- Elektronski modni časopis
- Digitalna loyalty kartica
- Liste želja
- Kupovina sa popustom pre ostalih
- Personalizovane modne vesti
- Poklon iznenađenja
- Gift Wrap
Best Friends
Zauvek ćemo pamtiti dan kada smo postali
najbolji prijatelji.
Hvala ti na predivnom druženju!
Čeka nas još puno avantura, ali pre svega pogledaj
šta te novo čeka sada kada si naš najbolji prijatelj:
- 20 % popusta na punu cenu
- 10% popusta na sniženu cenu
- Elektronski modni časopis
- Digitalna loyalty kartica
- Liste želja
- Kupovina sa popustom pre ostalih
- Personalizovane modne vesti
- Poklon iznenađenja
- Personal shopper usluga
- Gift Wrap
- No Questions Asked povrat proizvoda
- Pay in store - Ship to home
- Ekskluzivna Forever Friends loyalty kartica
Poklon dobrodošlice - Odmah po učlanjenju u loyalty program dobićeš 500 dinara za kupovinu preko Fashion&Friends mobilne aplikacije ili u onlajn šopu. Poklon dobrodošlice se ne odnosi na kupovinu u našim prodavnicama.
Elektronski modni časopis - Svake sezone možeš da uživaš u magazinu Forever Friends koji predstavlja najnovije kolekcije svetskih modnih brendova, poslednje trendove u svetu ženske i muške mode, modne vodiče, intervjue i lifestyle preporuke.
Digitalna loyalty kartica - Nakon što preuzmeš mobilnu aplikaciju Fashion&Friends, digitalna kartica biće ti uvek na dohvat ruke i automatski beležiti poene prilikom svake tvoje kupovine
Liste želja - Kreiraj svoj digitalni spisak za kupovinu, ili više njih, i dodaj sve proizvode koji te zanimaju i koje želiš da kupiš.
Personalizovane modne vesti - Donosimo dozu inspiracije, najnovije kolekcije tvojih omiljenih brendova i posebne ponude prilagođene samo tebi.
Gift Wrap - Kada želiš da prirediš iznenađenje dragim ljudima tokom velikih praznika, u našim prodavnicama pronaći ćeš poklone s kojima ne možeš da pogrešiš, a mi ćemo ih upakovati direktno na licu mesta.
Premium poklon - Od pozivnica za ekskluzivne događaje do poklona tvog omiljenog brenda, očekuju te različita iznenađenja tokom godine.
Kupovina sa popustom pre ostalih - Omogućavamo ti da jedan dan pre zvaničnog početka sniženja među prvima dođeš do svojih omiljenih komada, i to po nižoj ceni.
Kupovina uz ličnog šoping asistenta - Doživi posebno iskustvo kupovine u našim prodavnicama, uz podršku naših najiskusnijih članova tima, koji su ujedno i vrhunski modni stručnjaci.
No Questions Asked povrat proizvoda - ako ti se ne dopada u potpunosti kupljeni artikal, možeš ga vratiti u roku od 60 dana, a mi ćemo ti vratiti pun iznos.
Pay in Store – Ship to Home - Ukoliko ne želiš da nosiš šoping kese sa sobom, besplatno ćemo dostaviti kupljene proizvode na tvoju adresu.
Ekskluzivna Forever Friends loyalty kartica - najlojalnije kupce čeka specijalna black kartica koju donosimo na kućnu adresu.
POSTANITE ČLAN LOYALTY PROGRAMA
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock. The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
Postanite član
OSVOJITE POENE
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
Igrajte se i osvojite poene
-
Facebook like
50 poena
-
Instagram follow
50 poena
-
Ocenite aplikaciju
50 poena
-
Pozovite prijatelja
100 poena
-
Popunite profil
50 poena
-
Recenzija proizvoda
50 poena
Kupovina poena
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
Uslovi isticanja
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
Uslovi prelaska u naredni nivo
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
Korišćenje kartice u maloprodaji
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
Online korišćenje kartice
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.
KADA OSTVARUJEM POENE ZA ONLINE KUPOVINU?
Ukoliko si obavio online kupovinu, poene ostvaruješ kada preuzmeš paket.
Najkasnije 24h nakon preuzimanja paketa, kada bodovi budu obračunati dobijaš sve informacije na svoju eMail adresu, preko koje si obavio kupovinu.
KADA OSTVARUJEM POENE ZA KUPOVINU U FIZIČKOJ MALOPRODAJI?
Ukoliko si obavio kupovinu u nekoj od naših radnji, poene ostvaruješ najkasnije 24h nakon obavljene kupovine.
Nakon što poeni budu obračunati, na svoju eMail adresu dobićeš eMail sa svim neophodnim informacijama o ostvarenim poenima.
KAKO MOGU DA OSVOJIM POENE I NAPREDUJEM KROZ LOYALTY NIVOE?
Forever Friends loyalty nivoe možeš nadograditi prikupljanjem poena. U statusu Friend Zone potrebno je da prikupiš 300 poena za prelazak u Casual Friends. U statusu Casual Friends prikupi 1000 poena za nadogradnju u Close Friends, a u statusu Close Friends neophodno je da prikupiš 3000 poena za prelazak u Best Friends.
Status možeš proveriti u okviru svog naloga, gde se nalazi celokupna istorija tvojih aktivnosti, broj poena koji ti je neophodan do narednog nivoa i svi benefiti koje ti trenutni nivo omogućava.
PLAY AKTIVNOSTI - KAKO MOGU DA OSTVARIM POENE
Popuni profil = 40 poena
Lajkuj našu Fashion&Friends Facebook stranicu = 20 poena
Zaprati naš Fashion&Friends Instagram profil = 20 poena
Pozovi prijatelja = 25 poena (maksimalno 2 puta). Poene za ovu aktivnost dobijaš samo kada prijatelj kome si poslao poziv preuzme aplikaciju i registruje se sa istom eMail adresom na koju je i dobio poziv.
Oceni našu aplikaciju = 5 poena.
ČESTA PITANJA
Kako se mogu priključiti loyalty programu Forever Friends?
U kojim prodavnicama važi loyalty program?
U programu lojalnosti Forever Friends učestvuju svi maloprodajni objekti Fashion Company i East Box, izuzev prodavnica L'Occitane.
Brend L’Occitane možete poručivati putem mobilne aplikacije i onlajn šopa Fashion&Friends, u okviru kojih su vam dostupne sve pogodnosti programa lojalnosti.
Spisak maloprodajnih objekata pogledaj ovde.
Kako mogu da vidim cenu proizvoda za članove loyalty programa?
Aktuelna cena u skladu sa tvojim loyalty statusom označena je prepoznatljivim Forever Friends logotipom.
1 poen iznosi 120 dinara. Poeni se zaokružuju na dve decimale (npr. za račun koji iznosi 7.654,00 RSD, ostvaruje se 63 poena (7654,00 / 120,00 = 63 poena)
Ukoliko se na iznos primenjuju popusti, broj poena se obračunava na krajnji iznos na računu.
Svaki osvojen poen važi 365 dana od momenta njegovog sticanja. Nakon godinu dana, u slučaju da ne postigneš dovoljno poena za prelazak na sledeći nivo, tvoj status će se obnoviti ili će se promeniti u niži nivo, u skladu sa brojem poena.
Ukoliko se odlučiš za povrat robe kupljene u našoj prodavnici ili u onlajn šopu, poeni se automatski oduzimaju po odobrenom povratu i vraćanju proizvoda.
Na koji način mogu da prikupljam poene?
Kupuj i osvoji poene
Pri svakoj kupovini u našim maloprodajnim objektima pokaži svoju digitalnu ili fizičku karticu Forever Friends. Za kupovinu putem onlajn šopa, uloguj se na svoj korisnički nalog.
Nakon završene kupovine, poeni postaju automatski aktivni.
Igraj se i osvoji poene – Play aktivnosti
Popuni svoj Forever Friends profil (ime, prezime, e-mail adresu, pol i datum rođenja) i osvoji 40 poena
Lajkuj Fashion&Friends Facebook stranicu i osvoji 20 poena
Zaprati Fashion&Friends Instagram profil i osvoji 20 poena
Pozovi prijatelje da preuzmu Fashion&Friends aplikaciju i osvoji po 25 poena za svaku preuzetu aplikaciju (maksimalan broj poena je 50)
Oceni aplikaciju u okviru Play ili App store-a i osvoji 5 poena
Da li karticu mogu da koriste članovi moje porodice ili prijatelji?
Loyalty kartica Forever Friends nije prenosiva i može je koristiti isključivo član programa lojalnosti čiji su podaci navedeni na kartici.
Kome mogu da se obratim za pomoć ili podršku?
Za sva pitanja ili nedoumice u vezi sa loyalty programom, možeš da pozoveš call centar na broj 011 3532497 ili nam piši na e-mail adresu [email protected]
Biće nam zadovoljstvo da odgovorimo na sva tvoja pitanja.
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